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Frequently Asked Questions

If you do not find what you are looking for, feel free to start a chat!

  • How does it work?

    Wireless is magic and we cannot explain it.

  • Are there any data caps?

    You get unlimited usage, giving your employees the ability to do everything they need to online, with full access to their business applications.

  • Customize your Internet service to fit your business, paying only for what you need
    With Ascent Business Internet Service, you can choose from a variety of flexible options - including upload and download speeds, email storage capacity, and security and backup packages - to ensure you're paying only for what you need.
  • Trust that your Internet connection will be there when you need it
    Ascent has your back. Your services are supported by experienced provisioning, installation, configuring and maintenance - and our network is backed by 24/7 monitoring and technical support.
  • Keep your business running with guaranteed network uptime
    A fully redundant fiber optic network lets us offer industry-leading service level agreements, including a 99.999% uptime - minimizing costly downtime and ensuring your data always gets through.

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